Methodology

Every mobile observation on Mobile Crash Guide was made in a browser window set to phone size, logged out, on a date we record, and every app listing was read in the App Store or Google Play for Canada. This page explains how we test, what we write when a test window fails, and what our pages cannot tell you.

What we test

For each casino and game: what the game page does in a mobile-size browser window, whether it opens a free version, asks for sign-in, or shows nothing; how long the game took to appear; and the layout it used, such as portrait with stacked bet panels. For apps: the name, the store, the publisher shown and what the listing says the app is. For casinos’ own install options: whether a banner, a menu item or a web app manifest is present.

Our test window

A browser window of 375 by 812 pixels with mobile emulation, from a Canadian connection in Quebec. That is close to a phone and not the same as one, so every observation is written as “checked in a mobile-size browser window”, with the date, and never as a result for a particular iPhone or Android model.

When the window, not the casino, fails

We check the provider’s own demo in the same window before blaming a casino. On November 7, 2026, BGaming’s own Space XY demo stayed black for 30 seconds in our window, so the black screens we saw for Space XY at casinos were not evidence about the casinos, and we recorded no launch result for them. That rule stops our setup from being reported as a casino’s fault.

Waiting times

We wait up to 50 seconds before recording that a game did not appear. In our checks, the free versions that did load took 30 to 50 seconds, so a shorter wait would have recorded working games as failures.

App store checks

We search each store for the game names, the providers’ names and the casinos’ names, and read the developer or seller line on every result. An app counts as the provider’s only if that line names the provider. Third-party apps are described as text, without links, and we do not install them.

Which games and casinos we cover

Five crash games, Aviator, JetX, Spaceman, Space XY and Big Bass Crash, at the casinos that list them in their lobby for players in Canada: JeetCity, MoonWin, Spinrise, Boho Casino, SlotsGallery, Holyluck, Wildsino, NorthSpin and WishKing. A game that was not listed at a casino, or a test our window could not complete, is left out of the table rather than recorded as a failure, and the page says which tests are missing and why.

Where the facts come from

1. The casino’s own site and lobby, for mobile access and install options.
2. The app stores’ own listings, for publishers.
3. Game providers’ pages and demos, for the games.
4. Third-party pages and download sites, never.

What we never do

We do not install apps or APKs, press install buttons, create accounts or play for money, and we do not describe how to install software from outside the stores.

Featured casinos are not a result

The casino lists and buttons on this site are advertising from casinos that pay us commission, in a commercial order. They do not change any mobile result.

Corrections

Mobile layouts and store listings change. When they do, we test again, update the page and its date, and keep the earlier result in our journal. Report a change through our contact page; our writing rules are in the editorial policy.