Responsible gambling

A phone puts crash games within reach at any moment, which is exactly why limits matter more on mobile. Set them in the casino’s account before you play, not in the middle of a session on a small screen. This page gathers the official help available to players in Canada, from provincial and government sources checked on October 19, 2026.

Immediate help

If you are in crisis, call or text 988, the Suicide Crisis Helpline, 24 hours a day.

Help lines by province

• Ontario: ConnexOntario, 1-866-531-2600, text 247247 or chat; free, confidential, 24/7.
• Alberta: 211 Alberta; call 211, text INFO to 211 or chat, 24/7.
• Quebec: Jeu : aide et référence; 514 527-0140 in Montréal and area, 1 800 461-0140 elsewhere in Québec; 24/7.
• British Columbia: Gambling Support BC, 1-888-795-6111, 24/7.
• Newfoundland and Labrador: Gambling Help Line, 811, 24 hours a day.

Minimum ages

iGaming Ontario requires players to be 19 or older for internet gaming in Ontario. The Alberta iGaming Corporation sets 18 for regulated online play. Loto-Québec’s online gaming pages show 18+. We could not confirm the minimum age for the Atlantic provinces or the territories from an official page.

Self-exclusion

• Ontario: BetGuard, free, opts you out of all regulated online gambling sites and apps in Ontario, including OLG and ProLine+, for 6 months to 5 years; 19+ with government photo ID; the term can be extended but not shortened. Contact Centre: 416-479-0008 (Greater Toronto Area) or 1-833-776-7171. Regulated operators also run their own programs.
• Alberta: AGLC’s Self-Exclusion Program, 1-844-468-8034, se@aglc.ca.
• British Columbia: Game Break, BCLC’s program, through PlayNow customer support at 1-866-815-0222.

Limits on a phone

In Ontario, regulated operators must offer, at a minimum, spend-limit and time-limit tools, a short break and longer self-exclusion. On a phone, two habits help: set your deposit limit from the casino’s account settings before your first session, and set an automatic cash-out on every crash bet, since small buttons are easy to press late. If a casino offers to sit on your home screen, consider whether an icon one tap away helps you or works against the limits you set.

Take a break

A short break is one of the tools Ontario requires regulated operators to offer, and OLG’s My PlayBreak covers its casinos, charitable gaming centres and OLG.ca. On a phone, a time limit set in advance does the work your attention cannot always do.

Apps that promise more

We do not recommend any app that claims to predict crash game rounds, and some store listings named after crash games follow rounds and statistics by subscription. None of those apps is published by the game’s maker, and none of them is part of the game.

What we never suggest

We never suggest depositing again to win back a loss, and we never explain how to get around age checks, identity checks, location checks or self-exclusion. If you want to talk about your gambling, the lines above are free and confidential, and most of them can be reached from the same phone you play on.